To the content
3 . 2020

What does the course "Communication with patients" teach? Expert dialogue on the tasks and content of training doctors in communication skills

Abstract

The article presents the results of a sociological study of some aspects of training medical students, including their self-identification in the profession, satisfaction with the educational process. It is shown that almost half of the students (46.3%) are involved in research and their number increases as they study at the university. It was found that some students (7%) do not self-study, and among the problems that concern them, complex programs and adaptation difficulties are leaders. It was noted that respondents consider the time management to be the most demanded skill. Of concern is the fact that even in the years of study, some respondents are disappointed in their choice of profession. It is recommended that the data be taken into account when forming the variable part of the curriculum and adjusting individual career paths.

Keywords:communication with the patient, teaching, communication skills

Funding. The study had no sponsor support.

Conflict of interests. The authors declare no conflict of interests.

For citation: sonkina A.A., Dyachenko E.V. What does the course "Communication with patients" teach? Expert dialogue on the tasks and content of training doctors in communication skills. Meditsinskoe obrazovanie i professional'noe razvitie [Medical Education and Professional Development]. 2020; 11 (3): 118-31. DOI: https://doi.org/10.2441 1/2220-8453-2020-13010 (in Russian)

References

1. Communication skills with patients: simulation training and assessment of communication skills in medical schools: Methodological guide. In: N.S. Davydova, E.V. Dyachenko (eds). Ekaterinburg: ATgrupp, 2019: 128 p. (in Russian)

2. Sil'verman J., Kyorts S., Dreyper J. Communication skills with patients. Transl from Engl. A.A. Son'kin. Moscow: GRANAT, 2018: 304 p. (in Russian)

3. Son'kina A.A. Professional communication skills in the work of a doctor. ORGZDRAV: novosti, mneniya, obuchenie [ORGZDRAV: News, Opinions, Training]. 2015; (1): 101-7. (in Russian)

4. Bell R.A., et al. Unmet expectations for care and patient-physician relationship. J Gen Intern Med. 2020; 17 (11): 817-24.

5. Barry C.A., et al. Patients' unvoiced agendas in general practice consultation: qualitative study. BMJ. 2000; 320 (7244): 1246-50.

6. Bensing J.M., et al. How to make the medical consultation more successful from a patient's perspective? Tips for doctors and patients from lay people in the United Kingdom, Italy, Belgium and the Netherlands. Patient Educ Couns. 2011; 84 (3): 287-93.

7. Gorawara-Bhat R., Cook M.A. Eye contact in patient-centered communication. Patient Educ Couns. 2011; 84 (3): 442-7.

8. Haynes R.B., McKibbon K.A., Kanani R. Systematic review of randomized trials of interventions to assist patients to follow prescriptions for medications. Lancet. 1996; 348 (9024): 383-6.

9. Heisler M., et al. Does physician communication influence older patients' diabetes self-management and glycemic control? Results from the Health and Retirement Study (HRS). J Gerontol A Biol Sci Med Sci. 2007; 62 (12): 1435-42.

10. Kindelan K., Kent G. Concordance between patients' information preference and general practitioners' perception. Psychol Health. 1987; 1 (4): 399-409.

11. Kuhl D. What Dying People Want: Practical Wisdom for the End of Life. Toronto: Doubleday, 2002.

12. Robins L., et al. Identifying transparence in physician communication. Patient Educ Couns. 2011; 84 (1): 73-9.

13. Robinson J.D. Closing medical encounters: physician practices their implications for the expression of patients' unstated concerns. Soc Sci Med. 2001; 53 (5): 639-56.

14. Rhodes K.V., et al. Resuscitating the physician-patient relationship: emergency department communication in the academic medical center. Ann Emerg Med. 2004; 44 (3): 262-7.

15. Shepherd H.L., et al. Three questions that patients can ask to improve the quality of information physicians give about treatment options: a cross-over trial. Patient Educ Couns. 2011; 84 (3): 379-85.

16. Tamblyn R., et al. Physician scores on a national clinical skills examination as predictors of complains to medical regulatory authorities. JAMA. 2007; 298 (9): 993-1001.

17. Takemura Y., Atsumi R., Tsuda T. Identifying medical interview behaviors that best elicit information from patients in clinical practice. Tohoku J Exp Med. 2007; 213 (2): 121-7.

18. Zolnierek K.B.N., Dimetteo M.R. Physician communication and patient adherence to treatment: a metaanalysis. Med Care. 2009; 47 (8): 826-34.

All articles in our journal are distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0 license)

CHIEF EDITOR
CHIEF EDITOR
Balkizov Zalim Zamirovich
Secretary General of the Russian Society of Medical Education Specialists, Director of the Institute of Training of Medical Education Specialists of the Russian Medical Academy of Continuing Professional Education, 125993, Moscow, Russian Federation, Professor of the Department of Vocational Education and Educational Technologies of the N.I. Pirogov RNIMU of the MOH of Russia, CEO of GEOTAR-Med, Advisor President of the National Medical Chamber, Moscow, Russian Federation

Journals of «GEOTAR-Media»